Full Performance has expired

AVG Protection
2
Hi Ginger,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks
3
Hi Ginger,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks
1

AVG Zen is installing on my PC, yet AVG PC Tuneup tells me Full protection has expired and I can't get any further.  I paid for AVG Ultimate in December 2014, yet today all of it seems to have gone haywire.  Can somebody help please?