Have the same problem, but in my case I have it installed since years and suddenly it's not enabled and I cannot enable it! My OS is Windows Vista Ultimate and the product I have is "AVG Internet Security", Version Number: 16.141.7998. Tried everything and nothing. Need help…
Hello Neil,
We regret for the inconvenience caused. Could you please let us know whether you have received any error message on the AVG Internet Security dashboard? Please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Thank you.
I installed the AVG ultimate on my desktop and can't seem to get hacker attack protection or payments protected to work. Private data seems to be ok. They work fine on my laptop which I have installed the exact same way!?!?
Neil, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Nairo,
We are sorry to know that you are facing the same issue.
Unfortunately, we couldn't locate your license details. If you are the paid user then please contact our technical chat support using this link: https://support.avg.com/support_tech_chat?l=en so that they can help you in fixing the issue by getting details of the purchase.
Thank you.