Full scan has not completed ever

Mac products
3

Hi Paul.
We're here to help.
Could you let us know which scan are you unable to complete?
Upon checking your account details, you have active subscriptions for AVG TuneUp Premium for Mac and AVG Secure VPN (5 devices).
But you do not have an active subscription for AVG Internet Security. Could it be registered under a different email address?

1

Can anyone help, i have avg internet security, tuneup and vpn. But since buying these i ahve never completed a scan and I am think of asking for my money back. Does anyone know how to fix this. my OS is macOS 10.12.6 but the problem existed on previous version too. Please help

2

Hi Paul.
We're here to help.
Could you let us know which scan are you unable to complete?
Upon checking your account details, you have active subscriptions for AVG TuneUp Premium for Mac and AVG Secure VPN (5 devices).
But you do not have an active subscription for AVG Internet Security. Could it be registered under a different email address?