General error Ox0601 Installation

Hello Maire,
I'm sorry to hear about this. Please let me know which AVG program you're trying to install (AVG Internet Security/AVG PC TuneUp/AVG Ultimate), also share a screenshot of the error message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.