Generating SPAM e-mails from a BT e-mail account

Hi Malcolm,

We are sorry to hear this.

Could you share us the email content which was sent to the contacts from your email?

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

My BT e-mail has been hackea and has  generated a SPAM e-mail to all my contacts asking for :'a favor'
Apart from running an AVG scan and changing my e-mail password - is there anything that  you would suggest to sort this?
Thanks

Hi Malcolm,

We are sorry to hear this.

Could you share us the email content which was sent to the contacts from your email?

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.