Hello Stuart,
We regret for the inconvenience caused. Could you please let us know whether the AVG program displays whether the trojans has been resolved? If not please provide us with the screenshot of the popup you have received while detection of the trojan Virus. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Thank you.
Hi
For 2 days AVG has detected the following Trojan in an application I have had for years. I also haven't updated the Application for at least 2 months. I have done a complete scan with AVG and 2 other tools and nothing was found. I have tried to remove these Trojans but the remove tool just freezes.
What should I do?
Regards
Stuart
Hello Stuart,
We regret for the inconvenience caused. Could you please let us know whether the AVG program displays whether the trojans has been resolved? If not please provide us with the screenshot of the popup you have received while detection of the trojan Virus. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Thank you.
Hello Stuart,
Thank you for providing us with the screenshot. We have sent you an email containing the instructions to have a better assistance in resolving the issue. Please feel free to contact us for further assistance.
Thank you.
Hi
Thanks for your rapid response
Here is the screenshot
Regards
Stuart