Genieo threat popping up

Hello Jurana,

It might be a false positive, we will check and get back to you. Provide us your AVG version and Mac version ( http://https//support.apple.com/en-us/HT201260 ) along with the screenshot (   https://support.apple.com/en-us/HT201361 ) of that threat detection.

We need screenshot with full detection path. Click on "See Details" at the bottom right of that popup to view its full path.

Hi, I'm having troubles on my MacBook since all of sudden I have this window popping up saying -  "Multiple threats secured! We've moved MRT to your quarantine because it was infected with MacOS:Genieo-FM (Adw)". It pops uut every 10 second for the past hour and each time i delete all the threats from quarantine and the window still keeps popping up. I don't know what to do or how to solve it, it is very annoying and I can't do anything on my computer cause of it. I tried finding the exact file where the threat is but couldn't… Please help!

Hello Jurana,

It might be a false positive, we will check and get back to you. Provide us your AVG version and Mac version ( http://https//support.apple.com/en-us/HT201260 ) along with the screenshot (   https://support.apple.com/en-us/HT201361 ) of that threat detection.

We need screenshot with full detection path. Click on "See Details" at the bottom right of that popup to view its full path.

I managed to fix it by updating the software and it's gone now! Thanks anyways :slight_smile:

I managed to fix it by updating the software and it's gone now! Thanks anyways :slight_smile: