Hello Derek. I understand that you are here to make sure if AVG blocks your Family Tree Maker application. Only when you have installed AVG antivirus software and firewall feature is enabled, there is a possibility that your application could be blocked by AVG based on its security level. Since you have only AVG PC TuneUp and Driver Updater which are used for enhancing system performance and installing required drivers of system, there should be no issues with it. Please feel free to reach us back for any further queries. Thank you. Kishore, AVG Customer Care.
I have Ave PC Tune Up installed and also AVG Driver Updater.
My problem concerns another program and I wonder if my AVG software is interfering with its installation.
I have istalled Family Tree Maker which works OK but sometime has problems opening. I have recently installed Charting Companion which should be able to access FTM to form family tree charts. CC finds the FTM files but when I try to open it I get the message 'Get Data Service Failed'
Could AVG be interferring with this process if so is ther a solution
Hello Derek. I understand that you are here to make sure if AVG blocks your Family Tree Maker application. Only when you have installed AVG antivirus software and firewall feature is enabled, there is a possibility that your application could be blocked by AVG based on its security level. Since you have only AVG PC TuneUp and Driver Updater which are used for enhancing system performance and installing required drivers of system, there should be no issues with it. Please feel free to reach us back for any further queries. Thank you. Kishore, AVG Customer Care.