Gettin purchased package to install

Hello Linda,
Thank you for choosing AVG. We regret to hear you are experiencing issues to install your AVG Internet Security. Once you start the installation setup and fill in the license number, you must see Continue button to click on to proceed with the installation. Is the continue button not highlighted or do you receive any other error message? Please share a screenshot ( http://avgclick.me/getscreenshot ) of the installation setup window to assist you better.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

I have uninstalled all antivirus programs on my computer and restarted.  Went to web site and found program I paid for after putting in my lic. number.  Clicked download and followed promps.  Gets to the part of where I am to enter my lic number. I enter the number and nothing happens.  I have tried to copy it to clipboard and it won't happen.  I am now setting with a new computer with no virus program on it and a ton of work top do and can't do anything until this is installed.  What is going on??

this is where this locks up and does nothing.  Lic. 3 is correct

Hello Linda,
Thank you for choosing AVG. We regret to hear you are experiencing issues to install your AVG Internet Security. Once you start the installation setup and fill in the license number, you must see Continue button to click on to proceed with the installation. Is the continue button not highlighted or do you receive any other error message? Please share a screenshot ( http://avgclick.me/getscreenshot ) of the installation setup window to assist you better.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Linda,
Thank you for sharing the screenshot. I see that you have entered the shortened license number in which the last 4 characters are missing. We have sent you the full license number to your registered email address. Please check your inbox and spam/junk folder for the email and key in the full license number. Then you must be able to continue the installation.

And for your information, after installing AVG, the program shows you only the shortened - the last group of four characters is hidden. This is for security reasons, to prevent an unauthorized person from using your license.
The short license number is sufficient for your authentication when contacting AVG Customer Services.

Please, feel free to let us know if you require any further assistance. Thank you.