Hello Leon,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b00000008sKD. Please try keep whole conversation in one question/thread to speed up resolution.
Thank you.
I keep getting a message saying my free trial has run out despite the fact that on 22nd of October i paid
£40.49 by Visa debit. how do I get someone to talk to me about this?
Leon, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!
AVG Guru