Hello Jacqueline,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have been charged for renewal without your permission and unable to contact AVG support. We do understand this must be unexpected. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
AVG have taken the renewal amount but without my permission. I'm still in the 30 days so require a full refund and cancellation on my account. None of the phone numbers work to phone AVG up. Would much rather a human being to chat to.
Hello Jacqueline,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have been charged for renewal without your permission and unable to contact AVG support. We do understand this must be unexpected. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.