Hello Harry,
We regret for inconvenience caused. Upon checking with your account we can see that you have active product of AVG Internet Security for unlimited device.This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
If you are still facing any issues please let us know, we are here to help you.
I've paid and tried to follow your confusing instructions, but I'm still not activated. Why
Hello Harry,
We regret for inconvenience caused. Upon checking with your account we can see that you have active product of AVG Internet Security for unlimited device.This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
If you are still facing any issues please let us know, we are here to help you.