Getting error code 0xe0018e02 when I ty to install AVG

AVG Protection
1

I experienced some sort of malware event (I suspect), that erased my AVG license.  Ran Malware and quanratined.  Then downloaded new AVG, and am getting the above code, when I try to install.

5

Hello Mike,

May I know which AVG program you are trying to install?
Have you purchased the license for AVG program or just trying to install AVG free antivirus?
May I know the operating system installed on your PC?

2

Thank you for providing the information.
Yes, if you have Zen installed then it is the 2016 version.
We request you to try using the AVG remover tool once and install AVG free antivirus.

1) To download the AVG remover tool please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.

3

Hello Mike,

May I know which AVG program you are trying to install?
Have you purchased the license for AVG program or just trying to install AVG free antivirus?
May I know the operating system installed on your PC?

4

AVG Zen- which I am guessing is the laest free version?  

Windows 7.  

Thx,
Mike