Getting knocked off of the intertnet all the time

Hello James,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Do you suspect AVG is causing the issue?
Please check whether do you get the issue only when the AVG Secure VPN is ON.
Please help us with requested details so that we can check and help you further.
We await your prompt response.

A have been getting knocked off the internet very often. Sometimes right in the middle of doing something. My internet says it's in excellent connection. what do I do

Hello James,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Do you suspect AVG is causing the issue?
Please check whether do you get the issue only when the AVG Secure VPN is ON.
Please help us with requested details so that we can check and help you further.
We await your prompt response.