Hello Jim,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Microsoft never ask their users to call. It must be a fake browser pop-up.
Ensure to clear all your browser cookies and caches from all the time.
Clearing the cookies and caches from all the time woud remove these fake pop-ups. Please check to remove and insert the mouse and check its working. Also, let us know if you have done updates to your PC recently.
Thank you and keep us updated!
Getting on screen " Your comp is locked call this Microsoft number for instructionr for instructions
Mouse does not work , can manually turn off comp and restart. without the message on screen. Doing scan from AVF shows all good
Hello Jim,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Microsoft never ask their users to call. It must be a fake browser pop-up.
Ensure to clear all your browser cookies and caches from all the time.
Clearing the cookies and caches from all the time woud remove these fake pop-ups. Please check to remove and insert the mouse and check its working. Also, let us know if you have done updates to your PC recently.
Thank you and keep us updated!