Hi there, I have my account, I have entered my activation code, all looks good…until I run a scan - then the system prompts me to choose 1 or 2 yr plan - which I have already done. Frustrated to be going around in circles! Help!
Hi Kerry,
This isn't the experience we want you to have. Let us help you with this.
Please share us the screenshot of the prompt that you receive for better clarity.