David,
I apologize for any inconvenience this may have caused you. I request you to follow the below steps and check if it helps.
Open AVG -> Menu -> Settings -> Update -> update virus definitions AND update program definitions. Restart your PC and check the status of AVG components, if components are still not active click on “Fix” button in upper right side of AVG window.
If fix button is not available or does not work go again into settings of AVG and now choose Troubleshooting -> Passive mode -> and deactivate it (move the slider into green color). Restart your PC and let us know its status. Thank you!
I have used AVG products for years and just recently started having issues. I was using Internet Security and it wouldn't activate beyond passive mode. Uninstalled and reinstalled 5 times with the same results. Uninstalled and bought Ultimate. Still having the same issues. My next step is to give up on AVG. You are becoming just like Norton…non functioning bloatware.
David,
I apologize for any inconvenience this may have caused you. I request you to follow the below steps and check if it helps.
Open AVG -> Menu -> Settings -> Update -> update virus definitions AND update program definitions. Restart your PC and check the status of AVG components, if components are still not active click on “Fix” button in upper right side of AVG window.
If fix button is not available or does not work go again into settings of AVG and now choose Troubleshooting -> Passive mode -> and deactivate it (move the slider into green color). Restart your PC and let us know its status. Thank you!