Getting the AVG license to work

Hello.

I purchased AVG anti virus a few days before the 30 day free trial elapsed, I followed the instructions on the email after purchase and now every time I click on the icon, it tells me the free trial is over and I have to buy it again. Obviously that won't happen, so is there a way to sort this out. I cannot update it, or do anything.

I have Windows 10 if that is in any way relevant.

Hi Tom,
I can definitely see how upsetting this would be. It could be possible that you installed a trial version of AVG Internet Security - Unlimited. If yes, I would suggest you to uninstall it and install your paid AVG Anti Virus program.

For instructions to uninstall, click on this link: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG .
To install AVG Anti Virus: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security .