Hi, Iam running windows xp pro, when I go to the windows update page I keep getting virus alearts which prevent me from getting the old updates when I need to reformat the computer the link Iam having trouble with is Microsoft Update
Hello Methen,
It would be helpful if you could provide the screenshot of a screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the virus alert message to assist further. Also, let me know the version of AVG program installed on your computer and is it trial or paid version.
Hello Methen,
Thank you for providing the screenshot. I see that you are using an older version of AVG Internet Security. I have sent you an email, please follow the email instructions to get in touch with the remote support. They will analyze the issue with AVG and fix it, free of cost.
Methen, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Methen, No probs… Your screenshot is actually visible on the Community
AVG Guru
Avg Internet Security
Version Number 16.151.8013
Avg Framework version 1.143.251391
AVg Setup version 1.143.2.51391
Hello Methen,
It would be helpful if you could provide the screenshot of a screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the virus alert message to assist further. Also, let me know the version of AVG program installed on your computer and is it trial or paid version.