Glitch in AVG Ultimate on start-up

AVG Protection
5

Hello Benjamin,

We apologize for the inconvenience caused. We request you to repair both the "AVG" and "AVG Protection" by following the instructions below:

1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG in the list of programs. (NOTE: After repairing the "AVG", repair "AVG Protection" in the list)
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.

Please follow the instructions above and contact us for further help.

Thank you.

6

Thanks! This has resolved the problem.

4

Hello Benjamin,

We apologize for the inconvenience caused. We request you to repair both the "AVG" and "AVG Protection" by following the instructions below:

1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG in the list of programs. (NOTE: After repairing the "AVG", repair "AVG Protection" in the list)
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.

Please follow the instructions above and contact us for further help.

Thank you.

1

On start-up, Protection is turned off. Red exclamation mark appears in Zen interface. I can turn protection on manually, but this raises doubt about protection during start-up. And it's a nuisance as well. Why would this be happening? Running Windows 10; upgraded to Ultimate a week ago. Any help appreciated.

2

Thanks! This has resolved the problem.

3

OK Benjamin, No probs… Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
AVG Guru