Hello Sandra,
We apologize for the inconvenience caused to you.
We will check and help you with this issue.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.
I have the free AVG antivirus on my Android phone. For several weeks now, I have tried to run the Hack Alert scan, but every time I get an error message that AVG is having a "Temporary Glitch" on their end and to please try again. This is obviously going nowhere fast! How does this get fixed?
Hello Sandra,
We apologize for the inconvenience caused to you.
We will check and help you with this issue.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.