Hello Celso,
We regret for the inconvenience caused. To uninstall 'trial' version and continue using 'free' version, please follow these steps. Please remove conflicting antivirus products if any (http://avgread.me/1K1IqEh) and then remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After restarting your computer, you may need to manually delete any remaining AVG files and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install your AVG Antivirus Free by clicking on http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_692.exe .Thank you.
Hi,
I had been using AVG free and tried the trial version of pro. Now it has expired but I can't seem to get ride of the messages that say "your pro version has expired" and go back to the free version. There are also 5 messages in zen saying that nothing is active and when I push fix now nothing happens. I have tried looking at the articles on the help page but no luck.
thanks
Hello Celso,
We regret for the inconvenience caused. To uninstall 'trial' version and continue using 'free' version, please follow these steps. Please remove conflicting antivirus products if any (http://avgread.me/1K1IqEh) and then remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After restarting your computer, you may need to manually delete any remaining AVG files and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then install your AVG Antivirus Free by clicking on http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_692.exe .Thank you.