Good evening, I happened yesterday , immediately after updating the new version of AVG , are no longer able to load the user profile you normally use . The other user profiles are working properly. I have Windows 7

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4

Giulio, Using the tool doesn't make any changes to your system. The diagnostic output is auto sent to AVG for analysis.
AVG Guru

5

Hi Giulio,
In order to analyze it please provide us with diagnostic output using this tool and please add detailed description of issue.
Thanks

1

Giulio, Using the tool doesn't make any changes to your system. The diagnostic output is auto sent to AVG for analysis.
AVG Guru

6

i ran it 2 times but without changes. it doesn' work …

3

i ran it 2 times but without changes. it doesn' work …

2

Hi Giulio,
For help on your isssue please try reffer to this article.
Thanks