Google Chrome and Edge failing except AVG Browser

AVG Performance
2

Hi Randy,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
Initially, please clarify whether AVG Secure Browser is set as the default browser on your computer & whether you use free AVG Antivirus.
Please let us know the version of the AVG program (Open AVG - Menu - About). 
Also, let us know what happens exactly while accessing the platform on Chrome & Edge browsers. Do you receive any error message?
If so, please share us the screenshot of it for better clarity.
Meanwhile, you can temporarily disable AVG protection & then try to access the online class platform in Chrome, Edge, to check it helps.

3

Hi Randy,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
Initially, please clarify whether AVG Secure Browser is set as the default browser on your computer & whether you use free AVG Antivirus.
Please let us know the version of the AVG program (Open AVG - Menu - About). 
Also, let us know what happens exactly while accessing the platform on Chrome & Edge browsers. Do you receive any error message?
If so, please share us the screenshot of it for better clarity.
Meanwhile, you can temporarily disable AVG protection & then try to access the online class platform in Chrome, Edge, to check it helps.

1

Hello. The company I work for has an online class platform. Every user is able to use Google Chrome and Edge without any issues. However, I am encountering issues while having AVG as my computer security. AVG browser when using the online class platform does not encounter connection issues and viewing PDF documents.

Please advise.

Thank you.