Google chrome cannot access the internet

Hello John,
We regret to hear about the inconvenience caused. Please use the AVG Remover tool to remove the AVG old version and install the AVG Internet Security - Unlimited 2017 version and check the Internet connection.
Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the downloaded tool and follow the instructions displayed on your screen.
3 Your computer will be restarted automatically.
After reboot, Open C drive and look for folder "AVG Remover" and delete it manually, also delete "AVG" folder in "Program files (x86)" in C Drive.
Please click on the link to install AVG Internet Security - Unlimited 2017 version : http://avgread.me/1FKGRZI
Please, feel free to let us know if you require any further assistance. Thank you.

cannot access the internet with Google chrome.  I get a message that states it is either a firewall issue or an anti virus issue.  I have been through the firewall rules and there is nothing missing.  Your product says it can recognize my registration.  It advises to uninstall and reinstall AVG.  The uninstall fails on AVG.  I just want out!!!

Hello John,
We regret to hear about the inconvenience caused. Please use the AVG Remover tool to remove the AVG old version and install the AVG Internet Security - Unlimited 2017 version and check the Internet connection.
Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the downloaded tool and follow the instructions displayed on your screen.
3 Your computer will be restarted automatically.
After reboot, Open C drive and look for folder "AVG Remover" and delete it manually, also delete "AVG" folder in "Program files (x86)" in C Drive.
Please click on the link to install AVG Internet Security - Unlimited 2017 version : http://avgread.me/1FKGRZI
Please, feel free to let us know if you require any further assistance. Thank you.