Got billed. Don't use AVG

Hello Tim,

We're sorry for the inconvenience caused.
We've checked and we can see that you've already raised a refund request with our concerned team.
We'd like to inform you that our concerned team have already processed your refund request and have sent you an email confirmation.
Please check your inbox/spam folders to find the email. Thank you for understanding.

I just got a credit card statement that shows charges for AVG. I am not using AVG and haven't in at least two years, How do I cancel this account and get my charges reversed.

Hello Tim,

We're sorry for the inconvenience caused.
We've checked and we can see that you've already raised a refund request with our concerned team.
We'd like to inform you that our concerned team have already processed your refund request and have sent you an email confirmation.
Please check your inbox/spam folders to find the email. Thank you for understanding.