Hello Jeff,
We will help you with the necessary information.
Please provide us the screenshot of the error message, to proceed further.
Got inline hook ntoskrnl.exe. Ran AVG, said "secured" but not removed. Am I okay?
Hello Jeff,
We will help you with the necessary information.
Please provide us the screenshot of the error message, to proceed further.
I did send you such a screenshot, and got this back from you:
"This is an automatic reply - please do not reply to this mail.
If you are receiving this message after replying to an AVG email, we were not able to identify your email properly. Please reply to the original AVG email without editing the subject line so that we can process your request.
If you still need assistance, please visit AVG Support Center at www.avg.com/support or, in case you are a business customer, directly at http://www.avg.com/customer-support-business.
Thank you,
Your AVG Team"
I did not alter the subject line in any way.
Jeff, the cost is for getting the express install service which will help you get assistance through remote.
Yes, we will also help you with the uninstallation.
We have sent an email for you to get connected with our remote support and you don't have to pay for this service.
Thank you.