Gotomypc and firewall?

Karthikeyen,
Thanks for that answer, but I tryed that and there was no differnece?
So I have been thinking it;s not AVG after all and maybe it's the free version of Malwarebytes to keep clear of the LOCKY malware.I will uninstall that and give it a try again. 
Lasty maybe if needed uninstall Gotomypc and reinstall it with a clean install also.

Thanks,

Hello Albert,
We apologize for the inconvenience.
Could you please confirm if you are able to access this application after disabling the AVG program temporarily? Please click on this link for the steps to disable AVG temporarily http://avgclick.me/TempDisableAVG
Thank you

I checked the firewall setting and gotomypc is allowed, but still not letting me remotely access my home pc?
Win10 home

Hello Albert,
We apologize for the inconvenience.
Could you please confirm if you are able to access this application after disabling the AVG program temporarily? Please click on this link for the steps to disable AVG temporarily http://avgclick.me/TempDisableAVG
Thank you

Karthikeyen,
Thanks for that answer, but I tryed that and there was no differnece?
So I have been thinking it;s not AVG after all and maybe it's the free version of Malwarebytes to keep clear of the LOCKY malware.I will uninstall that and give it a try again. 
Lasty maybe if needed uninstall Gotomypc and reinstall it with a clean install also.

Thanks,