Hello Spencer,
Please accept our genuine apology for all the issues you had with AVG.
As we checked with our records, you have cancelled the renewal and received the refund for your AVG PC Tune Up program.
AVG users will normally receive emails regarding auto renewal prior to the renewal of license. You will have an option to cancel the renewal in email itself.
Please download and run AVG remover tool through this link http://download.avg.com/filedir/util/AVG_Remover.exe to uninstall all the traces of AVG from your computer.
Please get back to us if you need any further assistance
Thank you.
It is Groundhog Day with AVG PC Tune-up. AVG automatically renewed the subscription and I immediately cancelled it. This was unacceptable behaviour by AVG. Now I keep getting pop-ups saying renew the product. I go to Control Panel and click on the programme and click on Uninstall. Then a pop up comes up asking me if I am sure. Yes I am sure and soon I will be moving away from AVG altogether if the company does not tell me how to uninstall the blasted programme that I don't want but can't shift!
If anyone has any thoughts I'd be grateful. I don't think AVG realise what damage they do to their customer relations with a problem like this.
Hello Spencer,
Please accept our genuine apology for all the issues you had with AVG.
As we checked with our records, you have cancelled the renewal and received the refund for your AVG PC Tune Up program.
AVG users will normally receive emails regarding auto renewal prior to the renewal of license. You will have an option to cancel the renewal in email itself.
Please download and run AVG remover tool through this link http://download.avg.com/filedir/util/AVG_Remover.exe to uninstall all the traces of AVG from your computer.
Please get back to us if you need any further assistance
Thank you.