Hello Neil.
Thank you for contacting AVG Support Community.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Neil.
Thank you for contacting AVG Support Community.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Please can someone help.
I bought a subscription to AVG Ultimate - having happily used AVG Free for a many years.
And I cannot work out how to cut over to the higher protection of Ultimate.
I followed the instructions but I think it is confused by the fact that I already had AVG Free installed? Or maybe it's me! Can someone give me the idiot's guide - I hope it's simple!
I have resolved this! Sorry to waste your time.