Hack alert not working on the android app

AVG Protection
1

Hi when I try scaning for hack alerts on my e-mails I get scan failed every time, what could be the problem?

3

Hello Agust, 

We apologize for the inconvenience caused. We will check and help you to resolve it. Before that, please provide the following information to help you better :

1. Please confirm the version of operating system installed in android device.
2. Have you tried to restart the device and check it?
3. Please share us the screenshot of the error message which you will get. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

2

Hello Agust, 

We apologize for the inconvenience caused. We will check and help you to resolve it. Before that, please provide the following information to help you better :

1. Please confirm the version of operating system installed in android device.
2. Have you tried to restart the device and check it?
3. Please share us the screenshot of the error message which you will get. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.