Hacked My Computer

AVG Protection
4

Hello Steve,

I understand the situation.

Have you received this popup notification when you browse the Internet or during the system startup?

Please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the popup message to check and assist further.

1

I purchased the upgraded plan for better protection, but I got hacked today, the notice requires me to call a 800 number to fix my issue. what can be done to remove the problem?

2

Thas not a hack thats a scam when you try to call that number they try to make you give them your personal information.

3

Hello Steve,

I understand the situation.

Have you received this popup notification when you browse the Internet or during the system startup?

Please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the popup message to check and assist further.