Hacker Attack Icon

AVG Protection
2

Hello Carol,

We regret to hear and please accept our sincere apologies for the inconvenience.

We'd like to inform that component disable issue has been identified as a bug and our developers are working on a fix.
Until then, we'd request to uninstall AVG using clear tool (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover) and install it again.

Also, you are receiving promotional pop-up to have AVG secure VPN. That is why you are getting pop-up about location. If you want to stop receive the promotion for other AVG programs, you can just follow the below article :

Managing privacy settings in AVG products (https://support.avg.com/SupportArticleView?urlname=AVG-Privacy-settings)

Please follow the above steps and let us know if its help you.

3

Hello Carol,

We regret to hear and please accept our sincere apologies for the inconvenience.

We'd like to inform that component disable issue has been identified as a bug and our developers are working on a fix.
Until then, we'd request to uninstall AVG using clear tool (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover) and install it again.

Also, you are receiving promotional pop-up to have AVG secure VPN. That is why you are getting pop-up about location. If you want to stop receive the promotion for other AVG programs, you can just follow the below article :

Managing privacy settings in AVG products (https://support.avg.com/SupportArticleView?urlname=AVG-Privacy-settings)

Please follow the above steps and let us know if its help you.

1

For several months now when I turn computer on, I find that I'm exposed to hacker attack, the icon is red and I have to change it back to green.  Is this a marketing plot from avg to get me to buy more of your protection products?  Surely this must be covered, it must be a basic expectation on my part to be covered from hackers?  I find this irritating beyond belief and have looked at other computer protection companies. Please stop this.  Also my location is apparently exposed too, but showing the wrong city. Again should this not be a basic part of your service?