Hello Douglas,
Thank you for contacting AVG Community Support.
We are really sorry to know that your device is hacked. Please apologize for the inconvenience caused. We'll certainly check and help you out.
Could you please provide me with more details about the situation.
What specific issues or unusual behavior have you noticed on your device that makes you believe it's been hacked?
Is your Android device hacked?
Have you recently downloaded any new apps or visited suspicious websites?
Have you received any unusual messages, notifications, or warnings on your device?
Has anyone else had physical access to your device recently?
Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
will anybody listen here? my device is an android I have avg premium and cleaner installed I also have Norton with life lock installed. a hacker has copyed all my shortcuts, apps, and links and kept his version on my desktop to go elsewhere. this is international crime he is from Brazil. running a cleaner won't help authorities catch him. look at my profile picture.
Hello Douglas,
Thank you for contacting AVG Community Support.
We are really sorry to know that your device is hacked. Please apologize for the inconvenience caused. We'll certainly check and help you out.
Could you please provide me with more details about the situation.
What specific issues or unusual behavior have you noticed on your device that makes you believe it's been hacked?
Is your Android device hacked?
Have you recently downloaded any new apps or visited suspicious websites?
Have you received any unusual messages, notifications, or warnings on your device?
Has anyone else had physical access to your device recently?
Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.