Susan, we apologize for the inconvenience you've experienced.
This was reported as a bug earlier and we've resolved it immediately. The solution is to reinstall your AVG Internet Security program using our 'Clear' tool. We've also collected logs from most of the users who contacted us regarding this issue. This is to ensure that this issue doesn't occur in future.
We've sent you an email with detailed instructions to fox this issue.
Please check your inbox/spam folders to find the email and use it to get back to us.
Hi, every time I shut my pc down, when I restart I have to load AVG where I find that the hacker protection is turned off.
How can I stop this from happening.
Susan, we apologize for the inconvenience you've experienced.
This was reported as a bug earlier and we've resolved it immediately. The solution is to reinstall your AVG Internet Security program using our 'Clear' tool. We've also collected logs from most of the users who contacted us regarding this issue. This is to ensure that this issue doesn't occur in future.
We've sent you an email with detailed instructions to fox this issue.
Please check your inbox/spam folders to find the email and use it to get back to us.