Hello Betty,
I apologize for the inconvenience.
May I know what steps you have performed to fix the issue? This is a known bug and please try to resolve the issue by uninstalling AVG Internet Security from the control panel and reinstall https://www.avg.com/en-in/download to check the status.
Have just followed instructions given to another questioner but problem persists and, yes, I did restart.
Betty,
We understand your concern, this known issue will get fixed if you reinstall your AVG Internet Security. Please uninstall it via control panel and reinstall (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection) it using its license number.
If you face any difficulties, you can get connected with our remote technicians using the link attached in email. We have sent you the email instructions to follow. Check your email and follow the steps to resolve the issue.
Hello Betty,
I apologize for the inconvenience.
May I know what steps you have performed to fix the issue? This is a known bug and please try to resolve the issue by uninstalling AVG Internet Security from the control panel and reinstall https://www.avg.com/en-in/download to check the status.