Hacker protection keeps turning itself off

AVG Protection
1

I have AVG Internet Security which self-activates at computer start-up - however the Hacker Protection keeps turning itself off, and I have to manually turn it on.  Why is this and how can I stop it?

2

Hi Paul,

We will help you in this.
It was a bug and our developers have fixed it by releasing an update (20.10)

Kindly check if your product is updated or not : AVG >> Menu >> Settings >> Update

If you are still facing this issue, kindly use clear from the below link and uninstall the AVG :
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover
Restart the PC and reinstall the AVG to fix this issue.

3

Hi Paul,

We will help you in this.
It was a bug and our developers have fixed it by releasing an update (20.10)

Kindly check if your product is updated or not : AVG >> Menu >> Settings >> Update

If you are still facing this issue, kindly use clear from the below link and uninstall the AVG :
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover
Restart the PC and reinstall the AVG to fix this issue.