Hacker protection

AVG Protection
8

This seems to be a common problem with AVG. I've had this problem serveral times after certain updates. You'd think after a couple years of this problem they would have figured out this " so called bug" as they like to call it and fixed it permenantly. I just check it everytime I restart my comuter or I just use the hybernate option and it does stay on then.

7

Hi Alison,

We are sorry to hear this.

We will help you to resolve the issue.

Could you mention the version of the AVG program?

We request you to update the program and check for the issue again.

Keep us posted

1

Why do I have to keep turning on the Hacker protection button? It seems to turn off each time I turn PC off.

5

Hi Philip,

We apologize for the inconvenience caused.
In this case I kindly request you to use clear from the below link and uninstall the AVG :
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover
Restart the PC and reinstall the AVG to fix this issue.

6

HI Pierre,

We are sorry to hear this.

Please accept our apologies for the inconvenience caused.

We will help you to resolve the issue.

Please contact us through your own post to locate your account and help you further with our additional support.

Thank you for understanding.

4

User-added image

I too, have the same problem. I'm running the latest updates of AVG Internet Security on my Windows 10 laptop (see image) Every time I boot up my laptop, the Hacker Protection module is disabled and I have to enable it manually. Please advise.

2

Hi Alison,

We are sorry to hear this.

We will help you to resolve the issue.

Could you mention the version of the AVG program?

We request you to update the program and check for the issue again.

Keep us posted

3

This seems to be a common problem with AVG. I've had this problem serveral times after certain updates. You'd think after a couple years of this problem they would have figured out this " so called bug" as they like to call it and fixed it permenantly. I just check it everytime I restart my comuter or I just use the hybernate option and it does stay on then.