The ransomware protection is enabled.
Hello Steve.
We'll certainly help you fix the inactive components in AVG. Please open AVG Internet Security, click 'Hackers Attack' tile and share a screenshot of it.
Hacker protection is not active every time I logon, Why. How do I rectify this problem.
Thank you for updating the status, Ian.
Glad to know that you have resolved the issue by resetting the settings of AVG Internet Security program.
Feel free to contact us if you need assistance with AVG.
Ian, to narrow down whether it is Firewall or Ransom ware protection component that is disabled, please share a screenshot of the Hackers Attack window.
Hello Steve,
We request you to check whether ransomware protection is disabled.
Open AVG Internet Security program interface.
Click on "Menu–>Settings–>Full Protection–>Ransomware Protection".
If it is disabled, then the slider would appear in "red" color. Move the slider to the right to turn on its protection.
Once this is done, check the status with the "hacker attacks" on the main interface.
Keep us posted.
Hello Steve.
We'll certainly help you fix the inactive components in AVG. Please open AVG Internet Security, click 'Hackers Attack' tile and share a screenshot of it.
I have resolved the problem by going to Menu - Settings - trougleshooting - Reset to Defaults and then rsbooting. Hope this helps others.
The ransomware protection is enabled.
Okay. Does it says as "Hacker Attacks" protected on AVG Internet Security program interface?