Hacker protection

Hello Jessie.
We will help you with this.
Kindly check if your product is updated or not: AVG >> Menu >> Settings >> Update.
If you are still facing this issue, kindly use clear from the below link and uninstall the AVG :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=uninstall-avg-software-clear-remover&q=AVG+Clear&supportType=home)
Restart the PC and reinstall the AVG to fix this issue.
If you still have the issue please let us know.
Thank you.

Hacker protections is not active(red). Buttons to activate the protection do not work. Do not change to green.

Hello Jessie.
We will help you with this.
Kindly check if your product is updated or not: AVG >> Menu >> Settings >> Update.
If you are still facing this issue, kindly use clear from the below link and uninstall the AVG :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=uninstall-avg-software-clear-remover&q=AVG+Clear&supportType=home)
Restart the PC and reinstall the AVG to fix this issue.
If you still have the issue please let us know.
Thank you.