Hacker shield still not up and running

AVG Protection
3

Charlene,

Unfortunately, we do not have time frame for this update. We expect this might be fixed soon, however you can reinstall it and check if it helps.

Go to Control Panel -> Programs and features -> Uninstall -> uninstall AVG Internet Security and reinstall it as suggested here: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection . Activate the product using your email address and  password.

1

timeframe please when this will be fixed and are you going to send an update to click on to get this updated and running properly. thanks.

2

Charlene,

Unfortunately, we do not have time frame for this update. We expect this might be fixed soon, however you can reinstall it and check if it helps.

Go to Control Panel -> Programs and features -> Uninstall -> uninstall AVG Internet Security and reinstall it as suggested here: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection . Activate the product using your email address and  password.