Hackers and they disable AVG VPN

Hello Roberta,
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
AVG Secure VPN may also turn off when the internet connection is interrupted.
Please clarify whether you have the stable internet connection.
In order to assist you better, please let us know the below information,
May I know how do you suspect that your PC was hacked? 
Please let us know the name of the antivirus  program installed on your PC? i.e, AVG AntiVirus FREE or AVG Internet Security
Did you receive any threat pop-up/notification from AVG? if yes, please share the screenshot.
Please mention the operating system of your PC and let us know the recent changes made on your PC.
If possible, please share the relevant screenshots about your concern, so it will be easier for us to understand your situation. 
Thank you.

My windows 10 is being attacked by Hackers and they disable AVG VPN. What to do?

Hello Roberta,
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly look into it and help you.
AVG Secure VPN may also turn off when the internet connection is interrupted.
Please clarify whether you have the stable internet connection.
In order to assist you better, please let us know the below information,
May I know how do you suspect that your PC was hacked? 
Please let us know the name of the antivirus  program installed on your PC? i.e, AVG AntiVirus FREE or AVG Internet Security
Did you receive any threat pop-up/notification from AVG? if yes, please share the screenshot.
Please mention the operating system of your PC and let us know the recent changes made on your PC.
If possible, please share the relevant screenshots about your concern, so it will be easier for us to understand your situation. 
Thank you.