Hackers on my computer

Hi Donna,

We'll certainly help you with this.

AVG Ultimate is a bundled subscription of AVG Internet Security and AVG TuneUp which will provide real time protection and enhance your performance of your PC.

May I know how do you suspect that your PC is hacked? Do you see any message or pop-up from AVG?

Please share us the screenshot of the message to check further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

I have AVG Ultimate and I was informed today from AVG my computer was being hacked,but I thought Ultimate was designed to keep the hackers at bay and off my computer ?? and then I was informed I could purchase an extra products to resolve this problem can you please confirm thank you

Hi Donna,

We'll certainly help you with this.

AVG Ultimate is a bundled subscription of AVG Internet Security and AVG TuneUp which will provide real time protection and enhance your performance of your PC.

May I know how do you suspect that your PC is hacked? Do you see any message or pop-up from AVG?

Please share us the screenshot of the message to check further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.