Hello Brenda,
I understand the inconvenience.
This is known issue and confirmed as a bug.
However, there are chances for it to get resolved after a re-installation.
I am sorry to know that it doesn't happen in your case.
In this case, I request you to wait for the fix to get released.
Your patience is much appreciated.
This really strange. My hacker protection icon remains red. I have clicked on it and attempted to turn it on. But the I could not slide the the button over to the on position. It is like the button is stuck in the off position. I have reinstalled avg and restarted my computer to no avail. Any thoughts? Thanks.
Hello Brenda,
I understand the inconvenience.
This is known issue and confirmed as a bug.
However, there are chances for it to get resolved after a re-installation.
I am sorry to know that it doesn't happen in your case.
In this case, I request you to wait for the fix to get released.
Your patience is much appreciated.