In the last 3 weeks while on my computer, a voice comes on telling me my banking and credit card information has been compromised and for me to call this 888 number immediately. I have to actually shut the computer off to get out of the message. I wait a few minutes, restart the computer, run an AVG scan and it comes back stating I am protected, no issues. Does anyone have the same issues? What should I do?
Hello Pamela,
What you’re describing is most likely just a generic Tech Support Scam page.These malicious webpages don’t actually download any file based malware, they just lock up your browser with an onboard script that reloads the fake alert dialog every time you click on the OK button in order to close it. So if you just end the browser process with Task Manager (Right click on Date and time from System right bottom corner tray and select start Task manager ), and then go directly to your home page when you restart Internet Explorer/Google Chrome, the page won’t be reloaded, and neither will the malicious script and you shouldn’t have any more problems with it. If the issue still persists, please reset your both browsers (https://www.howtogeek.com/171924/how-to-reset-your-web-browser-to-its-default-settings/) and reboot your computer once.
Regards,
Alok.
What you’re describing is most likely just a generic Tech Support Scam page.These malicious webpages don’t actually download any file based malware, they just lock up your browser with an onboard script that reloads the fake alert dialog every time you click on the OK button in order to close it. So if you just end the browser process with Task Manager (Right click on Date and time from System right bottom corner tray and select start Task manager ), and then go directly to your home page when you restart Internet Explorer/Google Chrome, the page won’t be reloaded, and neither will the malicious script and you shouldn’t have any more problems with it. If the issue still persists, please reset your both browsers (https://www.howtogeek.com/171924/how-to-reset-your-web-browser-to-its-default-settings/) and reboot your computer once.
Regards,
Alok.
Hello Pamela,
What you’re describing is most likely just a generic Tech Support Scam page.These malicious webpages don’t actually download any file based malware, they just lock up your browser with an onboard script that reloads the fake alert dialog every time you click on the OK button in order to close it. So if you just end the browser process with Task Manager (Right click on Date and time from System right bottom corner tray and select start Task manager ), and then go directly to your home page when you restart Internet Explorer/Google Chrome, the page won’t be reloaded, and neither will the malicious script and you shouldn’t have any more problems with it. If the issue still persists, please reset your both browsers (https://www.howtogeek.com/171924/how-to-reset-your-web-browser-to-its-default-settings/) and reboot your computer once.
Regards,
Alok.