Thanks so much Karthikeyan. I will try that later this morning and get back to you. I do need to know how to remove the pop up asking me to add another program in AVG. Thanks again.
Hi there,
Want to thank the great technician that installed the correct version of AVG. However, my computer is incredibly slow. I get a pop up that asks if I want protection from being observed when I boot up. I don't want the extra program at this time. The problem is that I cannot close that box since it blends into my desktop so lose the close button. I must restart my computer to get rid of it. The slowness in my performance is really bad. Prior to my problem with another version, my AVG did not interfere with my performance at all. Please advise. Thanks. Hurricane coming so need assistance pretty quickly.
Want to thank the great technician that installed the correct version of AVG. However, my computer is incredibly slow. I get a pop up that asks if I want protection from being observed when I boot up. I don't want the extra program at this time. The problem is that I cannot close that box since it blends into my desktop so lose the close button. I must restart my computer to get rid of it. The slowness in my performance is really bad. Prior to my problem with another version, my AVG did not interfere with my performance at all. Please advise. Thanks. Hurricane coming so need assistance pretty quickly.
Hi again. Need instructions on how to use that repair link in the control panel. I went to my control panel and have NO idea where or how to do this. Thanks again.
I understand your concern. Please click on this link http://support.avg.com/SupportArticleView?urlname=How-to-manage-popups-in-AVG-Internet-Security-and-AVG-AntiVirus-FREE for the steps to disable AVG pop-up in your computer.
Hi again,
I followed all the instructions in your link. However when I did, there was Options and advanced settings. All I have is Settings. There I saw a choice to stop all popups. There was nothing about selecting an option to uncheck the opt-in pop ups. Since all I could do was to uncheck all popups I will not be receiving other important information that may be necessary for me to take action. Now what do I do? Thanks
I followed all the instructions in your link. However when I did, there was Options and advanced settings. All I have is Settings. There I saw a choice to stop all popups. There was nothing about selecting an option to uncheck the opt-in pop ups. Since all I could do was to uncheck all popups I will not be receiving other important information that may be necessary for me to take action. Now what do I do? Thanks
Hello Joan,
I regret for the inconvenience caused. Please run AVG repair avgclick.me/RepairAVG from your computer control panel and check if your computer works fine without any deterioration in speed.
From here please disable only the "Info pop-up". And that should fix the issue. You can leave all the other settings as it is.