Had to change browser now paid vpn does not connect

AVG VPN
8

Android Ty for quick response

7

Hello Bill,

May I know if you have this AVG Secure VPN program installed on your Windows or android device?

1

Have paid for vpn app. Had to change browser and now vpn does not work. Tried other browsers with no luck. Now avg dashboard and avg account site has no record of my licence payment altho Google play states its paid till next year.

5

Hello Bill,

May I know if you have this AVG Secure VPN program installed on your Windows or android device?

3

Android Ty for quick response

4

Bill, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only.
AVG Guru

2

clicked link for mobile support. the page tells me to open the app and click on help to contact mobile support. as the app WON'T OPEN I Can't contact mobile support this way. it says it Can't synch with Google play gives either error 4 or error 1.2.1001 due to (I guess) no licence info on your site. who do I contact now?

6

Bill, we'd request to submit your query to our Android product support team along with the screenshots of the error to assist you further. Please visit the following website https://support.avg.com/support_contact_form?l=en&retUrl=support_Android_AVG_Antivirus , fill in your details, issue description and click on "Request Answer via Email". They will get back to you via email with a resolution at the earliest.