Hello Martin,
The support through this channel is provided in English.
We couldn't find the charge debited under the account that you have used for posting on community.
It seems that you have used a different email address and to verify that, we have sent an email.
Please revert to the email with the details that we requested.
Thank you.
Aus einem Free Produkt AVG AntiTrack wurde ein Kostenpflichtiges ABO nun würde ich es gerne kündigen. Gibt es da eine Möglichkeit?
Hallo ja es läuft über die (Email address removed)
Hello Martin,
The support through this channel is provided in English.
We couldn't find the charge debited under the account that you have used for posting on community.
It seems that you have used a different email address and to verify that, we have sent an email.
Please revert to the email with the details that we requested.
Thank you.
Martin, please do not share the email address on a public post.
You have used the ********@gmx.de email address to signup for AVG Anti-Track trial.
Since auto renewal service was enabled for the trial, you have been charged €39.99.
We have initiated the refund for this charge and an email has been sent explaining its status.
Thank you.