Hard drive crashed

AVG Subscription
3

Hi Lauretta,

I'm sorry to hear that your computer crashed. I see from your record that you have an active subscription of AVG TuneUp. Unfortunately, this product is out of the refund policy, please do not worry, as a valuable customer I will help you with the installation of AVG TuneUp on your computer. I have sent an email with the installation instructions, if you face any difficulties, don't hesitate to contact me.

1

I had to have a new hard drive installed.  I've lost AVG which I purchased in July 2022.  I don't know what caused my pc to crash but I'm only using Microsoft apps and Windows Defender…no additional apps.  I would like a refund.  Thank you

2

Hi Lauretta,

I'm sorry to hear that your computer crashed. I see from your record that you have an active subscription of AVG TuneUp. Unfortunately, this product is out of the refund policy, please do not worry, as a valuable customer I will help you with the installation of AVG TuneUp on your computer. I have sent an email with the installation instructions, if you face any difficulties, don't hesitate to contact me.