Harrassment and automatic renewal

AVG Subscription
6

Hello Nisha.
You cannot give us a refund because that bank account no longer exists. But, because of your professionalism I have decided that I'd like to stay with AVG for another year. 
Can you cancel our refund and set me up for another year? Please let me know how you want to proceed.
Thank you. Sinicerely,
Kevin Jermyn

3

Hello Nisha.
You cannot give us a refund because that bank account no longer exists. But, because of your professionalism I have decided that I'd like to stay with AVG for another year. 
Can you cancel our refund and set me up for another year? Please let me know how you want to proceed.
Thank you. Sinicerely,
Kevin Jermyn

5

Hello Kevin,

We're sorry to hear this. 
Upon checking your account, we see that you've been charged for the renewal of AVG Internet Security (Multi-Device), as it was enrolled for automatic renewal.
We do send pre-billing notifications prior to 30 days of subscription expiry, which includes info on how to cancel, renewal date & amount to be charged.
In your case, we've sent an email reminder on 10/10/2021.
Please let us know how you'd like to proceed with this charge.

1

So, AVG renewed itself. Yes, I gave no authorization to do so. AVG took $94 from my bank account without my permission. Before that I was bombarded with pop-up windows from AVG to purchase and upgrade my current account. I guess they got tired of asking me to renew it so they did it themselves. AVG, who gave you permission to do this? I didn't.

2

Hello Kevin,

We're sorry to hear this. 
Upon checking your account, we see that you've been charged for the renewal of AVG Internet Security (Multi-Device), as it was enrolled for automatic renewal.
We do send pre-billing notifications prior to 30 days of subscription expiry, which includes info on how to cancel, renewal date & amount to be charged.
In your case, we've sent an email reminder on 10/10/2021.
Please let us know how you'd like to proceed with this charge.

4

Kevin, it is not recommended to share your order/subscription, account information over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.